Aside from having more resources, a reason why you can get your own web server and use it instead of a shared web hosting plan is that you could install and run a large selection of software. With a shared account, you can use applications, which do not require root access and aren't set up server-side, so in case you need particular software for your sites, you cannot do the installation on a shared web server. This isn't so with a server of your own where you are able to install everything you need. The downside is that you may not have much experience and dealing with your own server is more challenging that managing a shared Internet hosting account where the service provider manages most things. This is why we offer an additional service for our server plans called Installation & Troubleshooting and you may take full advantage of it any time that you come across any problems with the administration of your server.

Installation and Troubleshooting in VPS Servers

The upgrade could be obtained for any of the VPS server packages irrespective of the OS and Control Panel you have chosen or the task that you need to be executed as our administrators will assist you with anything relevant to the software on the server. This includes, but is not limited to, installing third-party applications, setting up hosting server options, troubleshooting scripts when they don't work adequately, and so forth. The upgrade includes one hour of work and if a specific task requires less time, the remaining minutes will be available for the future and will be listed within the virtual private server billing Control Panel. You may use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which provides half an hour of custom work on your server. Thus, you'll be able to work on your web sites without having to worry that you won't be able to use some app or losing time on technical matters.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the dedicated servers which we offer at any time that you need it. If you need any custom work from our administrators as soon as your web server is prepared, you could acquire the upgrade during the hosting server signup procedure, or when you need something to be carried out later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your machine, so in the event that you come across any problems to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our specialists can aid you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it provides.