Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving great quality support on time is our high priority, so we backup each hosting plan with a one hour ticket solution warranty. When you share a ticket or drop an email, our client customer assistance team will do all they possible can to present the most adequate solution to your problem and to give you assistance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any problem you have got about our products and services. We have now specialists on duty constantly to present solutions anytime required. You’re able to use the ticketing system or drop an e–mail anytime, or grab the phone or use the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel offers an extensive know–how base which is included in all areas. In each section, you’ll find a Help button that will load for you a variety of step–by–step courses on how to utilize a particular feature or accomplish a selected action. In addition, we have produced information videos for you to get a better idea of the Control Panel’s interface.