1 hour ticket response
We are committed to delivering a swift and proper reply to every customer support ticket sent by a user. Our accomplished customer support staff members will review your request and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average support ticket response time has proved to be 20 minutes.
A Premium Tech Support Service
We have a team of web hosting support engineers who will be happy to reply to all your requests anytime you require assistance. The vast majority of our client support team members have several years of experience in the hosting market, which implies that you can constantly count on swift and comprehensive answers to your inquiries.
An Easy–to–Navigate Help Center Section
Integrated into the Online Control Panel is an easy–to–browse Help section, which includes a variety of sources of information. You can search through a constantly updated knowledge base offering web hosting account administration articles and website administration articles, check the step–by–step video tutorials or take a glance at the F.A.Q. section.
