Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Warranty

  • Each ticket that you submit to our tech support staff will be attended to within approximately one hour. All basic questions will be responded to immediately. Nonetheless, if the assistance request you have sent needs help from a competent administrator, we’ll address the ticket to him and will notify you about the delay.

  • Top quality support service

  • Qualified Tech Support Service

  • We’ll be on–line for you 24x7 to provide useful information and tech support and to help you with any difficulty that you could possibly stumble upon while handling your virtual server. We’ll support all pre–installed software applications, like your OS, server admin panel (depending on the VPS type) and the Online Control Panel created 100% by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Online Control Panel that is available at zero cost along with your virtual server, you can find an information–rich Help zone, consisting of everything you need to know about organizing your web sites and software packages. We have included a wide array of how–to content articles and video training that display the primary website managing responsibilities in an easy–to–understand fashion.